Qdoba Mexican Grill

Third time here and every time there has been an issue. This time I was waiting for them to cook impossible “meat” so I wait. They have part of my bowl made already. They help the guy behind me with his 2 burritos. Cook brings out my impossible meat and one of the gals adds it to my bowl and adds a few other things pits lid on and slides it down to the register so I’m thinking I’m good to check out but no….she goes back to help the other girl add stuff to this guy’s burritos. Really? One of you gals can’t check me out real quick? No one else in line. Does it really take 2 people to put stuff on 2 burritos especially when there is no one else waiting in line? So I had to wait again like I didn’t wait long enough for the cook to bring out the impossible meat. Last time I will go here. The Qdoba on Wadsworth and Colfax are awesome all the time. I will only go there from now on.

Landon is the gm here and he took the time to talk with me and gave a personable experience super friendly and made me one of the best burritos I've ever had from Qdoba, Seville was very friendly and very helpful. Thank you for such amazing service, these two should truly be appreciated for their outstanding service and given a promotion!

We picked up around 10pm and service was horrible! Employees were rude. Food was disgusting. I ordered a bowl and it was so messy and just full of sauce a few pieces of chicken and mostly guac and sauce. My husband ordered a burrito and it was soggy and falling apart. I definitely dont recommend going here especially at night!

I run a school program where our 7th and 8th graders are able to order Qdoba one Thursday per month. Qdoba (Glendale) and I set agreed upon prices at the beginning of the school year. Parents are asked to place orders and pay in advance. We have had problems with this Qdoba all year. Forgotten orders, 20-30 min late with delivery, not showing up at all. I was asked to send an email 2 days before the catering date. Even when I send the email, I call the day before to verify they received the email and I confirm the order. After calling 12-15 times today, I drove to the store at 8pm. There were 5 employees in the store, not a single customer and the manager told me they were too busy to answer the phone and that they never check voicemail. The manager did find my email, but said she wasn't sure they could fulfill the order because of changes in policies. I explained the agreement we had with Qdoba and she said managers change and policies change. Basically, I hadn't given them money, so she could decline my order. I asked for any possible solutions, I offered to pay upfront, pay full price (since we're a school, we get a 15% discount), place a regular to go order and we would pick it up. She said they'd call me in the morning to let me know if they could send the 50 lunches at noon. I asked for the GM's email so I could explain the urgency of knowing and she refused to give it to me. I can not risk Qdoba saying "no" tomorrow when kids are already at school and expecting to eat, so I emailed every parent tonight and told them to pack a lunch. Parents already paid in advance, so I'll figure out a way to reimburse them. At one point the manager was giving me a lengthly explanation and when I asked a question, she told me to stop interrupting her, so she could finish. I've worked in the food service industry, it is not easy, but everything about this experience was unprofessional and extremely frustrating. I do not recommend this Qdoba and will avoid using Qdoba for any future catering order.

If I could give 0stars I would went in ored 3 cheese nacho and counted he scoops of cheese for just 3 scoops of reg cheese 1 scoop of spice cheese and a lil shredded cheese tried to change me 15$ but I could of got a lg qaso for 5 $ for 5 scoops of cheese must of thought I was new to Qdoba screaming ppl over not me i just drove to a different Qdoba order the same thing and was only charged 6$ don't use this restaurant dive the lil extra and get what u want and ur money's worth