Review Jack In The Box - Aurora

It was an alright experience. If you go in to order, beware that there will be a wait, even if you are the only person in line (it seems they prioritize online and drive-thru orders). The inside was very clean and neat, it would be a great spot to dine in, with plenty of room to spare. I love how they offer multiple drink options in the coca-cola fountain machine they had (and actually had all the drink options they offered, unlike other places where minute maid or coca-cola would be empty and all they had would be like Root Beer or Hi-C). As for the food, it was nothing spectacular. The fries were good, and the burger was good. If you come across it and you want to give it a try, it won't be a bad time, but it will not be anything exciting either. It's the kind of place you'd want to grab once in a blue moon; I mean who doesn't love curly fries?

So NOEL GAVE US THE WRONG FOOD N SAID HE COULDNT DO NOTHING ABOUT …. You gone give me my money back talking about I read IT TO you Twice well I know what I order rule number one NOEL THEY NEED TO FIRE YOU FOR sorry butt for arguing with a customer… The customer is always right NOEL MAKE ME NOT WANNA EAT MY FOOD BAD CUSTOMER SERVICE SKILLS

It was alright. It was my first time having Jack in the Box. Not very impressive but quite cheap.

Don't order from the App or you'll never get your order. Placed an order through the app and confirmed it was ready. Arrived at the store and the store could not find my order. I waited over 45 mins and my order never went through. The store never tried to help me out. They told me to contact through the app to request a refund. Jack in the Box you guys can go pound sand for all I care.

Their sign says they are open 24 hours a day but they will not take any orders from 04:00-04:45. Guess that means you’re not actually open 24 hours a day…

I was not satisfied with my order You guys are dropping the ball at night. Curly fries are old and cold… Tacos were not warm.. My jalapeño poppers were not fresh and those should be made to order. I can tell they weren’t because I ordered a 3 piece and it was 4 of them in there… an obviously been sitting under the heat lamp for God knows how long…

I would give it a zero star rating if i could with my experience at this location. I ordered 3 Mega munchie boxes off of their personal app. said it comes with 45 tiny tacos, 30 nuggets and curly fries each. when i got my food home i was missing 45 tacos all together and instead of getting nuggets i got jalapeno poppers. immediately called the store to get this issue fixed was told to come back through and they will fix it, then when i got there they told me there is nothing they can do about it, and when i asked for a manager they told me the manager didn't want to talk to me. Absolutely rude and disrespectful crew and atrocious customer service. would never recommend this location to anyone ever!

So the first time I went, it wasn't bad. Not really great on the speed. The second time, I ordered through the app so it would be ready by the time I got there. Yeah no. They did not get the order for some reason and had to call the manager to get authorization to make the order. I got an attitude from one lady telling me to go ahead and request a refund and cancel the order. Woman. I want food. I paid you for said food. I wouldn't get my money back for at least up to five days and that still doesn't help the hunger situation. So what should have taken maybe 20 minutes tops if that turned into about an hour wait. Finally got my order and had to go back through the line cause I was missing an item. Then I went this morning. We were told that they were updating their system and they couldn't take our order. When we drove through to go around, we saw the systems were up but not logged into. No one was ready to work. This location says 24 hours. So either it's not 24 hours or this is the laziest location in the Denver metro area. I guess they didn't want to make money. It's all good by me. McDonald's next door to them wanted to make money, even if their food is sometimes dry, cold, and gross. At least I get to eat in the early morning hours. 1st trip: abt 6 AM. 2nd trip: abt 7 AM. 3rd trip: 4 to 4:30 AM.