Victoria's Mexican Restaurant

I was sat a table that wobbled so much, I thought I was on a cruise. The food tasted good, but was very small portions to the cost, and the waitress never came back if I wanted more salsa, nor did she come back for the one small nampkin. She did not give a receipt copy back for the bill and the change came back to the exact dollar. Something wrong there! There was also NO THANK YOU for coming in.

The Victoria's fajitas were really good. The salsa that comes with the chips was distinctly tomato flavored and not particularly spicy. Nice flavor, though. The green salsa, on the other hand is both pretty tasty and very spicy. The horchata was the powdered kind but still not too bad. Over all this place is a do over when I'm nearby.

Let me start by saying the customer service was top notch. The restaurant was clean and the staff very attentive. I personally didn't care for the food. The salsa tasted like spaghetti sauce and my main entree the steak and shrimp tasted like it may have had cinnamon or nutmeg in the sauce. The steak and shrimp were both cooked to perfection. I just didn't care for the seasonings and sauce they used. I would recommend them though.

I have given this restaurant three solid fair tries after two honestly rude and unpleasant experiences with the manager. The lack of quality restaurants near the South Augusta area leaves this as a prime option and I would certainly scratch this off your list now. First - The food preparation and quality is inconsistent. Quesabirrias were extremely delicious the first time and then the second time they were so dry & flavorless. I pretty much drowned them in queso just to add. Secondly - they will not make your Sangria or Margarita with Light or no ice. In fact, they will charge you double the price simply because you do not want to indulge in a cocktail filled 75% of the way with ice. Third: They will nickel and dime you. I’m truly a person that pays for convenience or whatever I may desire, however, charging for Sprite when I’m getting Club Soda ( carbonated water)when you have never been charged before is silly. Upon asking the manager about the matter because the receipt said Sprite, she told me that’s what I ordered. Also, I will preface- I had inform her of what Club Soda is because she did not know. So hence even greater confusion. $2.75 for Club Soda is not a big deal but when they are rude and express they will charge “whatever they want” then it transitions to horrible customer service. Lastly, I sat at the bar for 20 minutes and my food was brought out to me cold plus has onions as I requested to remove them. They lack attention to detail and are so quick to dismiss the customer when the concerns aren’t they huge. Sadly, I would not recommend this restaurant to anyone.

We've been going here for Years! Tonight was the worst meal we ever had here. Husband's Burrito Supreme was Cold so the server took it back and nuked it. Came back with wilted lettuce and warm quac. She brought a new one after saying there was no manager there. My chimichanga was barely warm and had almost no ground beef in it. Also, I could barely taste the tequila in my $10 margarita. Will be a long time before we return to our 'go to place'. Sadly disappointed.

Horrible experience. Was told this was authenic Mexican. Did not get our drinks until after most of the people at table were served, 3 people did not receive untensils until about 15 minutes after their food was delivered. 2 people did not receive food until everyone was almost finished. Waitress had an attitude this was all our fault. Everyone (7) said the food was horrible. So sorry we wasted our time and money on a very unenjoyalbe experience.