Roma's Pizza

Called in an order last night for five stromboli's and was told that the wait time was an hour and fifteen minutes after I was hung up on twice. Get there, pay and take the box which should be hot on the bottom, but it wasn't. Should have taken it back in right then, but my kids were hungry. Get to the house and these things were not hot at all and were not cooked all the way. Also, they didn't look too good either. This is the second time in a row that I've had to deal with undercooked food from this place. I live over three hours away and try to come here every time I'm in town to visit. Won't waste my time or money again.

We have tried this a few times...each time we order the same pizza ...ALL MEAT STUFFED PIZZA .. .each time we have came it has been incorrect!! The waitresses and counter girl are rude. Today we had another issue with our LAST EVER PLACED ORDER . we asked for a refund and the manager REFUSED !!! So here we are waiting yet again for a pizza. Cook wanted to be confrontational about an order he took and made a mistake. Horrible...I strongly suggest not wasting your time with establishment

We have been going to Roma's Pizza for years. We used to go to the old location before the Regal Cinema was build. It has always been and will probably remain the best pizza in the CSRA. We absolutely love it. I can't say enough about how great a restaurant Roma's is. My only gripe is that I don't live closer so we could go there more often than we do. I believe I would go there every single day if I could. Our sort of tradition is to go to Roma's for pizza and then go across the street and then watch a movie. If you've never been, you owe it to yourself to go. You won't be disappointed.

First I must say the pizza is great, my wife went yesterday for lunch. However when looking around the place is super nasty. We got there around 1pm, the tables were dirty, and sticky! Floors were dirty, I’m sure they were not cleaned the night before. The ice machine has mold growing on the dispenser…MOLD. I couldn’t enjoy my pizza wondering how the kitchen looked compared to the dinning area. This place needs to be closed for a day and a deep clean performed!

I ordered online, and the order estimation was accurate. The original estimate was updated, pushing it out for about 20mins, and I was updated via text. I was greeted after I walked in a reasonable time by a female associate before reaching the pickup location. She asked the specific details of an associate then came back with further information on how much longer it would be before it was ready. Once it was completed and boxed, it came to me piping hot at the counter. A male associate asked if I needed anything else before I grabbed the goods and said thank you, and exited the establishment. It was a typical good experience. I will be back. Keep it up! Even though I know, some days are more complicated than others but continue to be warm and inviting, and we will keep coming.

one other table seated, I order at counter and go to table (2 away from counter) to do some work. 50 minutes later the restaurant is pretty busy and I still have no food. I go to counter to inquire about my food. Female informs me my ticket got lost! It will take another 20 minutes! WTH? I tell them I want a slice already prepared while I wait. Bad idea, tasted like cardboard. Finally got a dry Stromboli and order of toasted ravioli for later. 🤮 Totally understand why they had to leave the mall.