The Deli At Sixth

I have only ordered two times from there. First time was on my birthday and the put my hot sandwich on top of my salad. By the time it got to me my salad was warm and not edible. Then the second time I ordered the same as last time and asked them to put my salad in separate container because of the last issue. They did but this time they only gave me a half a sandwich. When I brought this to their attention they told me They were slammed and would refund the half sandwich. This is 1 day shy of a week and still no refun. Never even asked if they could replace or anything. I will not be returning or recommending.

It is fresh made sandwiches, I got the vegetarian wrap, it comes with a side of potato chips and a dill pickle, plus a pop for $12, crisp salad mix w/hummus and I added mayo. My friend got the grilled ham and cheese on rye, came with side of potato chips and she added onion dip for the chips and water for $$15. The broccoli and cheese soup was highly recommended but they were all out, maybe another time. We were going to take it home to eat but sat at a table overlooking the street. It is a pleasant setting clean and open, lots of windows. The staff was pleasant.

I have been to this place many times. The food is great and it is a local place to support. The biggest issue I have with them is customer service. When you're on a limited time frame for lunch and call in an order ahead for carryout, you are immediately placed on hold for over 10 minutes. Their version of hold is the cashier laying the phone on the counter while you listen to everyone else order their food ahead of you because they are standing there in person. It doesn't matter to the cashier that you contacted them first before others who may be standing in line. This isn't just a one-time occurrence, it happens every. single. time. It's frustrating enough that you just hang up the phone and spend your money at another restaurant. They really need to figure out a better way to take orders more efficiently if they are going to take them both over the phone and in person.

I ordered take out via the Deli at Sixth & Main app. It was a great, easy, seamless experience. My requests were honored (like no tomatoes, ranch dressing with the salad) and everything was packaged extremely efficiently and neatly. Not to mention the space the deli is in is super cute! I had a great experience ordering take out from here. I ordered a sandwich and it was delicious! Super high quality food :) Thanks, Auburn Deli!