It doesn’t matter if you order online or come in, you’re food is going to take AT LEAST double the amount of time that is quoted. I placed my order at little after 7pm and didn’t walk out till 8:35pm. All the staff moves at a snails pace and most just stand around and talk to each other. Do yourself
I order from here regularly. Most of the time it's bomb. 5/10/22 I order 15 boneless wings. Went to open up my order and they're dry as the Sahara desert with the sauce on the side. If I ordered 15 minutes before y'all closed, I'd understand. But this was over an hour before close. C'mon
I placed an order online for a pickup. After 'losing my order' twice, I had to wait for ~2hrs after the scheduled pickup time. When I asked if they could give a discount because of the ordeal they said it wasn't their fault the system lost my order. Eventually someone said I would get 50% off my nex
Add this to the growing list of big chains with poor service, where everything is always someone else's fault and nobody steps up to correct a mistake. Ordered through the Wingstop app - 30 minutes later I get a text saying the ordered is canceled and I should call the store for more info. The woman
Worthless employees and worthless customer service. 5-19-22 at 8:30 pm . Called and placed order. They said 35 minutes. I pulled up at 9:15. Walked in and three employees on phone. Looked my way than looked back down at phone and left me sitting there for ten minutes. I ended up leaving while an e
Our food was cooked and ready in about 15mins. The manager is the nicest & friendliest young lady. Made sure everything was cooked right and were enjoying the food. Our food was absolutely perfect.
Call in order 45 ago, got there to pick up my order, they confirmed they got my order, the girl says ooo we didn't make that, if you want to wait for 25 min we will make it and throw in extra vegies...veggies.... um excuse me more like we won't charge you for your order because it's our mistake AGAI
They took forever to get our order out we were charged for blue cheese dressing without asking us or telling us that it was an xtra charge the habanero chile sauce tasted like sugar I won't go back
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