Sara Grace’s Finds
!!HEALTH HAZARD!!
During a family tragedy we needed to feed allot of poeple fast so we Made an Online order for delivery for five pizzas. Three out of five had multiple LONG DARK HAIRS in them. After poeple started biting in and finding them I Immediately called at 8:40pm to try and return the pizzas and make the store aware of this disgusting issue they answered the phone with “we are completely closed” then said “all I can do is refund your money”... they seriously sounded like they didn’t care nor alarmed. This was not just disgusting but a ridiculous HEALTH HAZARD!
I Only took one photo because the guy on the phone said he didn’t need the pictures and couldn’t take back the pizzas.
M Craven
No problems with this location. Friendly customer service and my order was ready on time. The young lady at the counter was very nice
Matthew Horton
If i could give a zero i would but i have to give a 1star just to post. I ordered a single pizza to my hotel room, it took over a hour to arrive from less than a mile down the road. I tipped the delivery guy and before i could open my box he was gone. It was the wrong pizza, in another customers name. Called back to fix the issue stayed on hold for 20 mins for a guy to ask me if i wanted my pizza or a refund? I said no i want my pizza not a refund. After waiting another hour and have been assured my correct pizza is on its way a no show and the restaurant is now closed with no refund and no decent pizza. Now the pizza i do have is cold and horrible.
Shelisa DuBois
Horrible customer service, called at 7:54 to place a carryout order, gentlemen said to hold and if it's disconnected to call again, prompt #2. Female answered the call and I stated I was placing a carryout order. She states we aren't taking any carryout orders. I asked if I have to physically come in and place an order, she states no, we are closing early and not taking anymore orders. I'm like...why answer the call to take orders or why not explain on the first call. Mind you the location closes at 10 pm. Called the Cordova location that closes at 9 pm and accepted the order right away...at 8:15!!!
IR gEEK (IRgEEK)
Staff continues to be great here. Always kind and courteous, but PJs quality of food product continues it's steady slide downhill. We used to insist on PJs as a Family over other chains, but now we just go with whatever pizza joint has the best deal because PJs isn't anything special like it once was.
Mandy Staggs
Driver was amazing, order was on time and food was hot
Precious Taylor
I order a pizza from this establishment. an when I got it and examine the pizza as I do all of my food. I saw 2 long strings of black hair melted in my pizza. I was so disturbed and upset, an couldn't finish eating for the rest of the day. The manager offer to remake the pizza or refund. there was no apology. or any concerns of how to make sure it doesn't happen to the next customer. I just don't think the proper care or time was taken to make my pizza. I think they rushed. I think there wasn't any proper hand sanitization went on or is going on in this establishment. You guys have to do better. I don't think they are taking covid serious and letting some things slipped through the crack.
Takeila Weatherspoon
Customer service is terrible. I placed an order online and after submitting it, it states my order will be 99 minutes. When did delivery ever take that long?? So I contact customer service to cancel, I figure I’ll order dominoes instead, they say I have to call the store….I wait on hold for 30 minutes and no one answers. This is terrible!!
Ayden Jackson
Order was late. And was not correct. I am very disappointed that I waited hours for and incorrect order.
Brian Johnson
The worst customer service. We waited 90 minutes for a delivery placed at 630 pm . Food is cold
LéAndre Dickey
Piece of crap customer service! I gotta suffer because your crap computer systems suck! I get sent from store to customer service and back to the store. And guess what...STILL NO DAG BLASTED SERVICE! I oughtta drive up to your store and smear this crap all over your friggin windshield!!! Never again!
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