Pizza Hut

Absolutely the worst service I have ever received here. They can’t get simple orders right. They hang up the phone on me while trying to order. The manager doesn’t care about customer concerns. Called me a liar. They make me wait at the register for 10-15 minutes atleast each time while I have COUNTLESS employees pass right by me and look at me without helping me. I’ve never in my life had a pizza place that has this bad of service. If I had more options to eat for food I would NEVER go here again. But I have my mouth wired shut and only can get certain things through the wires. That’s the ONLY reason I’ve came back to this place after the first and second time of having this horrible service

Ordered online and put special instructions to cut my pizza in squares. I CALLED immediately after placing the order and told them to please cut my pizza in squares and was told "we see the special instructions." Also asked for curbside. Well, pizza came in slices AND I had to go inside to get my order after checking in for curbside.

This place is an absolute joke. Paid for an online order, waited an hour & some odd minutes, called to check on the Pizza as it still said it was being made. To our surprise they canceled our order because THEY called the wrong number & thought our order was a “prank” but in reality they didn’t wanna have to bring us our order in the rain. They already turned off there stoves & the driver was gone so they won’t be doing anything for us. So here it is 11 at night (the time it states they close so why the stoves & drivers were gone is pretty funny to me) & my 4 year old has been waiting for a dinner that won’t be coming. Not to mention I’m pregnant. Spoke to the manager who tried to play it off as our fault. Wasn’t helpful. Continued to put us on hold. No refund. So when the store opens tomorrow — we will be sure to get our $47 dollars back. WORST SERVICE. & even worse employees/management.

Product accuracy and quality has gone so far downhill here. Been a customer for years and this is the third time in a row my order has either been incorrect or overcooked and will sadly be the last time giving this location a chance. Pizza on the right is missing bacon and has mushrooms added which my daughter who ordered this doesn't eat, and the pie on the left has no pepperoni as ordered. Receipt confirms that my order (placed online to avoid inaccuracies 🙄) was received by the store correctly and the employees chose to give me what they want instead of what I paid for. Would have rather gotten what I ordered, but thanks, I guess.

Better drive to the one off Semoran. This pizza hut location, quite frankly, sucks. They cancelled my order after 44 minutes of waiting and had no explanation for it. Customer service is LACKING and I swear they're using cheaper products because their pizza is ALWAYS greasy. Better quality and better service exists at the pizza hut just 10 minutes further. Take the drive.

I had a wonderful experience with my Pizza Hut order. I felt like i received a present when I got it, the delivery driver did not take long to get here, the pizza looked and tasted great, and the cinnamon rolls really topped off the whole meal. We will be ordering for delivery again. I wish I tipped better!