Lol the rating is because of management, Lorena your horrible. You let me down as an adult when I was a child. You have continued your Mistreatment of staff for a long time I've heard which is why im commenting. Enough is enough, people are human not robots.
Coffee was okay. But the bagel I ordered I told them I wanted it toasted a little extra so it was dark brown. They didn't. Plus they always put too much cream cheese but if you ask for light, they barely put any.
It's Dunkin,but the guy working offered to fill my water bottle, nice to see some good people out there.
The hot chocolate was too hot for my daughter to drink right away which is all she wanted.
Paid for order on the app but never got it & they said it was my fault. They searched my phone, wasted half an hour of my time, said they'd replace my order, never did, and the Assistant Manager said no order ever came in for Carolyn. I left with no food no apology believing I'd made an error unti
I witnessed an employee snapping at another employee for "yelling" and how that wasn't appropriate as "assistant manager" .... But the employee doing the telling off was way WAY louder than the one being scolded was originally—and it was not a professional reprimanding. It was inappropriate, and fra
What's not to love? Great coffee and breakfast sandwiches
Our order was incorrect and after attempting to correct, I felt completely disrespected. The staff were just standing around while the line of people got longer. No sense of urgency or customer satisfaction
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