When ordering they asked questions and made sure the order was entered in correctly. Unlike the location we live by our order was made and done in less than 5 mins and the order was made correctly. The only one thing that puts it at 4 stars rather then 5 stars is the mud cover chair in the lobby. Other then that, we enjoyed getting food from this location!
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Went through the drive through on a Sunday morning. We ordered $15 worth of food, and how it came was not acceptable. The second photo is how the Smokehouse Brisket sandwich came. My girlfriend got a French Dip & Swiss. The bun on her sandwich was stale and very hard, and the aus jus was barely dippable. I’m not the kind of person to complain. I know the restaurant business is a tough one, especially during these uncertain times, but we had to say something to hopefully prevent our experience from happening to other customers. It’s much easier to retain customers than it is to gain new ones, and if you’re having a hard time attracting customers because of a pandemic, I’d think you’d want to wow them so they keep coming back. We went back through the drive thru and asked to speak with the manager on duty. He was very kind to listen and remake the sandwiches. His name is Tristan and he handled the situation with perfection. The first photo is his remake and that’s how a sandwich should look. He took great pride and it is art. Thank you Tristan.
I have lived near this Arby’s all my life and didn’t have the best experience but I went today and everyone was so great! Paty helped up with getting our coupons together and manager was so nice to help us make sure we had the best experience! Will definitely make this our favorite Arby’s from now on! Thank you!
Arby's service and food has improved since reopening after Covid. Then they then shortened their store hours due lack of adequate help. They have recently lengthened their hours back up. Which is great to see. We have missed being able to have their roast beef sandwiches and French dip sandwiches. The staff have been courteous and professional. The freshness of the sandwiches, the fries both the crispy and curly have been crisp. The only drawback is that they make few turnovers in the event they have too many to throw away at the end of the night. So they maybe short of inventory of them towards the end of the night, but otherwise they are great. It is wonderful to have them open again.
Wish they were open more and it's hard to tell if the lobby is ever open. The food is generally good though and fresh which is nice and it's never as crowd as McDonald's right next door which is weird because that McDonald's SUCKS! They have a young shift manager at this Arbys who is always so nice and helpful named Jorgen I think. He always makes sure we get what we ordered and makes sure we have enough sauce. I will go back to this location just because he has been so helpful. I usually see him there in afternoon or at night so if you go there make sure ya give a short out to him he's a good employees I wish all restaurants had more like him. Makes the restaurant experience much better
This place is actually quite alright. I normally eat in. The man running the register is super kind, and genuinely seems like he's trying to get the orders right. The food has been good the 5 times I've visited so far at this specific Arby's and they're shake machines work. For the sandwich of choice, fries, and a drink or shake, prices range 10-15 dollars per person.
Drive through experience was quick. Like, really quick. Food was good, tried the Smokehouse Brisket sandwich today. Wasn't amazing, but definitely wasn't bad. A little pricey in my opinion, but I think the sliders and happy hour options are the real deal here.
Love everything about this store besides how the manager treats the front counter girl. She's doing her best and doesn't deserve the ridicule, have half the mind to absolutely rip into management over their rude treatment.
Charlann Miller Jameson
+5
Ordered a chocolate shake for my son he said he loved it!! Service was great as well. Will definitely be back again
I'm going out of my way to leave a positive review about an Arby's, so let that speak for itself. I don't know what it is about this location, it has to be good management and training, because the staff is always really polite and friendly. The supervisor or manager always is working alongside the employees when I come in. I'm never here at a rush, but seriously just impressed with the staff. Good job, guys.
Heck yeah, I love a good roast beef sandwich every once in a while. Their new crinkle cut fries are awesome especially since I’m not a huge fan of their curly fries. Also, I’m not sure if people know, but their milkshakes are surprisingly good and Arby’s sizes are ridiculous. Get a small everything and they’ll give you enough food for the week
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