Papa Johns Pizza

I place an order at 6:50pm for two medium pizzas. It is now 10:43pm and they are saying the pizza was out for delivery at 7:30pm, they do not know what happened. I asked for a refund and the employee says “No we are not giving you a refund” and hung up the phone. Now if this isn’t robbery i don’t know what is. If 31.32 is that serious to the company, maybe you should give better service and make every dollar count. NEVER PLACE AN ORDER HERE!

I ordered my pizza at 8pm and I called back in 90 min or so they say my pizza is out for delivery. Now my kids are sleeping because it’s 10pm I called again they say the pizza is on its way. Now it’s 10:30pm and still no pizza. I happened to look outside and my pizza was ice cold just laying on my porch. No knock, no call, no receipt. I try to call multiple times but I guess after a certain time the staff shuts the phones off. Highly disappointed and will never buy from papa Johns ever again. At least not in Pennsylvania. I don’t even want to give a star but it’s making me.

Worst experience ever! I ordered a pizza and it took over two hours to get it. I tried calling the store, and was not successful. They had me on hold the whole time. When the pizza finally arrived, they didn’t follow my instructions and the pizza was cold. Definitely reaching out to costumer service. Do NOT order from this place if you have the choice.

The pizza doesn't deserve this rating but the delivery and lack of employees picking up the phone does. Be aware the delivery driver loves to steal the food from customers he will put that he delivered the pizza when he didn't .Don't call here make sure you go personally and tell them your order was never delivered and was stolen other than that the young guy was cool and tried his best to make me happy but unfortunately I won't order from here again.

Have left with my order multiple times with no notification. Had to call them to get them to resend my order which at the point took 2 and a half hours to get to me. The last pizza I ordered from them was delivered propped up between the screen door. Oblivious staff and horrible service. I’ll get 7-11 pizza before I get from this papa Johns again