Saladworks

I’m very sad to make a 1 star review because we love Saladworks, but this is for this Cedar Crest location. We had a pick up order and when my mother went in, a man behind the counter who seemed like he did not want to be there hastily told her “the orders are over there” and she grabbed them and headed back to the car. I immediately noticed that they forgot my chips for my meal so my mom went back inside and a young woman (who also looked miserable and attitudinal) just tossed my mom the bag of Lays without saying anything to her. When we got home to eat, we noticed our salad ingredients were insanely salty. So salty we couldn’t finish them. And the worst part for me was my panini! I asked for no tomatoes and not only was it filled with tomatoes- when I picked it up it was completely burnt on the bottom! Why would you serve that? Would it have sunken the Saladworks company financially if they tossed this half a sandwich out and started over? That is why I have to give this review. I realize that times are hard for businesses and employees right now, but that does not mean we should disregard our courtesy and common sense.

Incredibly disappointing experience. I ordered a create your own and it was truly the saddest salad I've ever paid $13 (plus tip) for. The entire salad hardly filled half of the container. I ordered 7 toppings too so just imagine how small the portions must have been to barely fill half of the container. I wish I would have thought to take a picture before I ate it so I could prove how genuinely pathetic it was. Normally I can't even finish a full sized salad from SW. I ate this one in about 3 minutes. Oh and apparently they started asking for tips, which I find outrageously presumptuous. If the customer feels the service is great and they are generous enough to tip for fast food, then awesome. But IMO you're basically guilting people to tip by asking before checkout. Its fast food, there isn't a waitstaff that isn't making minimum wage and depends on tips. I was far from satisfied with the quality of the food and service, but alas my bf is clearly much kinder than me and tipped %15 despite the blatant disappointment. I would not recommend the location at Cedar Crest Blvd. You will likely walk out upset and hungry.

I love Saladworks. I have been going to this location since they opened years ago. But recently, with my last few orders, I’ve been very disappointed. The last roll I got was minuscule. I get things change. I never mind paying extra for additional toppings either as I’m customizing my order. My coworkers and I ordered lunch the other week and we also got soup. My spring vegetable soup was so oily and her broccoli cheddar was thick and paste like. It still tasted okay, though it used to be really good. Today, I had the weirdest experience. I did an online order, which I’ve done so many times before. Did my normal order, create your own with my toppings and when I got my salad, it was completely different. I guess I should have taken a picture of the screen before I pressed submit since my order was totally different from what I ordered vs my receipt. $30 for two salads is not cheap, so understandably, I wanted a solution and while the store made me a new salad and didn’t charge me for it, I still had to have my sister drive all the way back for the correction. Maybe it was a possible website glitch, I’m not sure. But I have never ordered half of the ingredients that were on my salad in my lifetime. The Manager actually asked for the incorrect one back and tossed it in the trash in front of her. What a waste of money and food! I was so disappointed and disheartened to hear this. Now I have my new salad and there’s hardly any lettuce and it’s almost entirely noodles. Needless to say, with the last few experiences, I hope Saladworks turns this around because it used to be such a wonderful place.

very disappointing, got home ready to eat a nice salad for dinner. could not believe the 2 bits of this and that in my bowl. sliver of avocado, maybe 8 bit of grilled chicken pieces. Good thing I had my own salad ingredients at home to make this a decent salad. Saladworks hope you didn't cut into your profits with the few ingredients used to make these 3 salad for my family