Mcdonald's

Pulled forward, then found out I missing a sandwich. Finally get the sandwich and it wrong. Manager was rude and when she was told the sandwich was missing she didn't do anything. The manager tried to blame the drive thru worker, who did nothing wrong and was more helpful and polite than the manager. One of the kitchen staff was on their phone and the manager just made excuses for him. This problem could have been taken care of easily if the manager had just done her job.

So I went through the drive through today to get me and my son some food . I ordered a kids meal and a crispy chicken meal. Get to the window I’m giving my meal and told I have to wait on the happy meal. So I checked my food and my food was cold both the sandwich and fry I asked the girl for fresh fries she took the fries then handed me the same fries. So I pulled up and went inside. The girl that was working the counter act like I was invisible so finally I said excuse me can I get a fresh meal please she looked at me with a attitude and walked off. So I stood there waiting 12 mins . I hear the manager that was helping make the food say why this sandwich right here the cashier was like she want a fresh one. The black lady with a yellow shirt idk if she a manager or not was like I’m not about that make this over tell that lady ….. and she didn’t finish saying what she was about to say because I was standing right there . At this point I’m asking for my money back . And passing words with the workers. A black man with a grey collar shirt stepped in . He calmed me down and assured me he would refund me and remake my order. He also apologized for the lady behavior he said she out of line and she always have issues with customers . And that she make his shift harder. That lady needs a attitude check for when she’s at work or need to not work in the public.

Worst restraunt I've ever had to deal with. Everything I've went to get food from this location it's always sloppy and disgusting. The staff here lack basic customer service skills and common knowledge. The managers don't even know what they are doing. Anytime you use the online app it's like pulling teeth trying to get them to process it without issue because apparently it takes a rocket scientist. DONT EAT FROM HERE

Stopped in for a coffee as we made our way back to Dallas. Paid for a latte and then a few minutes later was advised that the coffee machine was being cleaned and there would be a 15 minutes or so wait. Changed to a drip coffee and during this time the staff member cleaning the machine seemed to break it. Staff there didn't really seem too interested in being there and everything was "a joke" with a lot of carrying on. The manager was dealt with my coffee situation without any real concern about what was happening behind him in the restaurant.