Vocelli Pizza

We ordered a pizza and wings and tried to tip online but somehow the tip didn’t go through. We received a call from the manager belligerently demanding that we give the driver a tip in cash or he would cancel our order. He did not stop talking long enough for us to even look up the order to see that the tip didn’t go through. Rather than listening he made threats and when we called to complain (discovering he was the manager) he didn’t care or apologize. And on top of it our pizza was 10 minutes late. We will not be ordering from Vocelli’s again.

I used to love their quattro pizza, it was delicious. Idk if they changed their recipe or a new chef, but I just ordered it and it was disgusting! It didn't even have the soft cheese on top. I also ordered spaghetti and meatballs for my daughter and the meatballs were gray, the sauce was bland and the garlic bread SOOO salty. Neither me nor my daughter could eat it. I will NEVER order from here again. Such a disappointment. I also called to tell them and they werent hearing it and tried to make me pay for a new pizza. Then they hung up on me. Worst customer service

I really hate doing this but after being a customer for years I have deleted my account with Rose Hill Vocelli Pizza. We received the wrong order and called within about 5 minutes of delivery. The delivery guy was sent back to our house with no replacement and wanted the other food back. We had already opened both the pizza and sub. He then got in his car and left. After waiting a while we called again and the person (the owner?) who answered the phone asked why we waited an hour to complain (which we didn't). He wanted to charge us for a replacement and we told him no thanks. He then hung up. Need to find a new pizza place.

Driver did not follow delivery instructions. At all. It was supposed to be contact-less delivery, but she rang the doorbell until I answered. I've worked in food service and always try to give the benefit of the doubt, but this is the worst delivery I've ever had from them. No other driver had a problem with no contact delivery. I ordered online, but I wish I could edit the tip.

Ordered 3 pizzas and ended up with 9 that cost $150. Elderly mom picked up the order and didn’t argue the price or number of pizzas. Now we have six pizzas in the fridge that no one wants to eat because they have no taste. Lived in area for four years and finally decided to try this place, will NEVER go back.