Papa Johns Pizza - Alexandria - Photo album

This a terrible services I call in store to make a order and the lady was working in store highway Richmond store she did not make my order it’s say the close at 11 pm and she said the store was close at 10 pm doesn’t make sense she answer the phone call and did not make im order I’m upset.

Delivery was very late, when I called the store for details I was hung up on. The quality of their food is inconsistent, the pizza we received tonight was subpar. This is why we rarely order Papa Johns & the time we decide to, reminds us of why we don’t.

I came in to order carryout and it wasn't busy two guys hanging around and was told 10mins which wasn't ready in 15mins for a small pizza two toppings sad.

It is hit or miss with this store. Wrong order delivered. Over baked. Under baked. They get it right about 1 in 3 times. Be sure to check the order before you let the driver get away.

Very inconsistent location depending on who is putting together the pizza and cooking the pizzas in the kitchen. Some of the cooks they're doing a great job in the pizza is as good as Papa John's gets. Other days the kitchen quality is terrible . The pizzas are either over or under done and often

The pizza in this location has been degrading in quality over a period of time. But today really got me super upset. My pizza arrived cold and looked like it has been through hell and back. The driver didn't even bother coming to my door. He telephoned me to let me know where he was. I called the st

I ordered 2 pizzas last night for delivery. The female who took my order had to be told every single detail repeatedly, and kept getting it wrong. From the toppings to my address and credit card number, I had to keep correcting her. Then, the delivery driver had to call because the print out had

I had a terrible customer experience today (9/22 between 11am and 12pm) while speaking to a staff member over the phone today. He was extremely rude, impatient, and disrespectful to me while I was trying to order 6-10 pizzas for an event I was hosting. My company orders from you all the time and thi