Old Chicago Pizzeria

I live right next door to this establishment, and it's my go-to-spot for quick-value lunches and late night munchies. Amazingly hardworking owner and crew who work here, great lunch menu with value, and hot & delicious food that brings me back 2+ a week. A unappreciated gem here on Huntington Avenue, I always have a great experience here with customer service and food. Most of the negative reviews are due to delivery which is understandable, but I love ordering food here.I give this place a solid 9.5/10.

Dishonest business practices and horrible customer service...If I could give them "0" stars, I would. I was initially told that I should be receiving my order between 35 to 45 minutes due to my location. After waiting over an hour for a delivery from them, I give them a call and they claim the driver is right down the street and should be there within 5 minutes. Now at the one and half hour mark (90 minutes; twice the ETA from them) I give them a call back and they say the driver was caught in traffic and is right around the corner. Mind you, this was over a $60 order in which I'm trying to feed the entire family while staying at a hotel at the National Harbor. Now two hours have elapsed and I call them back to now be told that the driver just got in an accident. I told them that the food was probably freezing cold and not fresh and that we didn't want it. The lack of transparency and honesty is what did it for me. But the worse part of this ordeal is that they still charged my CC for the food that I didn't receive. When trying to have them to reverse the charges on my CC, they chose not to. Again, they refused to refund me an order for food that I never received. These guys are dishonest. AVOID AT ALL COSTS!!!

Horrible service! Unprofessional and rude! Older black man with glasses (supposedly manager) made it very clear he hates BLACK PEOPLE! Let's keep in mind he's black and came from a BLACK WOMAN! I will never return! My food was wrong I called several times to have order fixed correctly, hold time twice was 14 minutes, so I had to drive back for a refund! Frustrating. He walked outside to my vehicle and yelled where are my sodas, my response at my house where I should be eating my subs however you made an mistake, and didn't care to provide me with caring customer service. Come on it was 2 can sodas! Following me to my car was unnecessary.