Bridgett R
Ordered a Big Box online: no problem. Our food order was accurate (requested veggies to be cut into smaller pieces) & ready on time.
The female employee tending at the pick-up window was smiling & very nice. Especially her smile was so nice to see after a long day.
Husband said the pepperoni pizza was salty. However, I
thought it was soooo good :) Wife wins :)
Only 1 issue with me, in budgeting today's fuel prices, I ride a HD Ultra Classic motorcycle. Huge bike, better on mpg's & insurance bills. But, my bike is not big enough to carry a Pizza Hut long rectangular "Big Box".
In much displeasure, I drove the husband's cage of a Jeep instead of my bike to pick up dinner.
In the past, I have asked to place orders in different packages, but that only confused people & orders were inaccurate.
Please, to the Pizza Hut 'Powers at Be', change the current rectangular "Big Box" packaging to a more vertical stacked package for easier transport.
Think of it this way, the more fuel $$ we save, the more Pizza Hut food we can buy ;)
Alex Mendez
Found hair on 3 of our pizzas ordered online, and the wait time was longer than usual which was fine but my food was cold which I like cold pizza but hair on all the pizza was ridiculous, plus the pizza didnt even look good the crust was super thin and there was gaps in the topping and no sauce either they was in a big hurry or got a new cheaper crust, that already has sauce,cheese...finding hair on my food is worse than the time my son once choked on a penny when it was supposed to be contactless paid and ordered online so no money exchanged physically so no reason for there to be a penny in with my pizza, and yet I ordered once again.... money is extremely dirty but I can not tolerate hair anything but hair!!! Invest in some hair nets!!! this hair was very lightly colored and long! it looked to have been cut into when the pizza was cut, or in between layers of toppings one bite it lifted a pepperoni and was wrapped under the crust and the 2 peices beside that piece also had hair!!! So I checked the others and also saw hair on those pizzas. had two other adult to check to make sure I wasn't just seeing things after the first pizza...But they also agreed that it wasn't cheese the pizza didn't have enough cheese to cover it to begin with but hot cheese when cooled may have a stringy/stretch effect but this was most definitely hair.....least my dogs got to enjoy the pizza....
angela marler
They've always got new staff and there for a while they messed up just about every order I placed and it being the only cheapish pizza place around I keep going back, here lately things have been going good but they still got some making up to do before I give a better rating
Matthew Thrasher
Excellent service with outstanding staff! New GM was quick to help out customers:)
Sarah Reed
Salad bar was lacking most things for a decent salad. * update I don't think it could get worse but Sunday night we ordered a pizza only to have to put it back in the oven because the dough wasn't done in the middle. I ended up missing work the next day because I was sick after.
Jamie Scott-Cross
Only employees and 2 was on there phone the 15 min i was there. Also they must of ran out of pasta pans because my pasta for 2 was in a round metal pan and barely covered the bottom of the pan.... that only fed one when it was bought to feed two.
June Pugh
Tried calling to place and order 11/8/20
No one would ever answer the phone
So we drove to the Pizza Hut - not a single person was in there to wait on me and waited a few minutes nobody ever came in.
Circled around as I left to the other side and the Pizza Hut employee was sitting on sidewalk outside smoking and talking to 2 boys in a car.
Then one may ask - why go out of town for good service and food!
Kenneth Butcher (Kenn)
Took them over an hour after the scheduled pick up time to complete my order. They completely messed up the order, and what i did receive wasn't very good. I used to think pizza hut had a very high quality for pizza places. I don't believe I will be returning to the pizza hut in Albany, KY
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