Audeat Vivere
This Red Robin was probably the worst one I have been to. Been to many in Oregon and throughout different states. The waitress was extremely slow waited over 45 min for our food and it was not crowded whatsoever. She kept taking to her friends and other staff. Order came out wrong twice. Just an overall bad experience. The restaurant as well is not clean inside.
Staff: 0/5 (personal attention to each customer was not given and orders took over 45 min)
Products:2/5 (good products, but the order came out wrong multiple times)
Health: 5/5 (can be as healthy or non healthy as you want. But they do have even vegetarian burgers)
Facility: 2/5 (c Not clean bur organized)
Location:5/5 (easy to get to with parking in the front and side )
Brian Kindle
On my recent visit to this Red Robin location, our server Cade was unattentive to our table outside of ordering our food. I ordered my typical delicious Mushroom Swiss Burger but my guest with me ordered a Chicken sandwich and it was a hot mess. I had to stop another server by the name of Abigail to have my food brought to me for an unknown reason when the restaurant wasn't that busy, I appreciate her helping our server. But later having to flag down someone for drink refills isn't what I typically need to do, especially when the server keeps walking by to help other guest; surprisingly the manager was the one that assisted us. I would rather go to another Red Robin location where I know I will receive better Customer service.
Also, I should note they don't honor "Red Robin Corporate coupons or specials at this particular location. "
Richard Burbank
Was there for 1.25 hour, put order in for second serving of fries.... At same time that my order arrived..... Burger was not burger I ordered... They sent back, I ate first order of fries, after one hour wait paid for ticket $20.00.. one order of fries and a beer.... Will never go back .. Made me pay for burger I couldn't eat.... Didn't take a single bite I'm allergic to onions...
Debi Gravitt
Great burgers and our server, Taylor, was wonderful! Birthday lunch & she was just so patient & terrific.
Kelly S
My family and I went to Red Robin tonight and won't be returning. At least, not to the Albany location. Upon walking in, we were the only ones but waited close to 5 min to be seated. After being seated, we waited more than 10 min before our waiter came to the table. He only came to our table because the waiter for the table next to ours told him we were waiting. We ordered our drinks - 2 waters, 1 coors and 2 apple juices for the kids. My husband and I got our water right away. I asked about the kids juice 10 min after receiving ours and was told the bartender was very busy and she'd get to it as soon as she could, along with my husband's beer. Juices and beer didn't arrive until about 5 min before our food. Our waiter ran around like he was very busy, but spent most of his time at the computer.
He checked on us once after we got our food but didn't come back again until we requested to pay.
We hadn't been to Red Robin during covid and were pretty disappointed that our service was so poor.
Food was decent, though.
Mindi Hartzell Jones
Food was great, service wasn't bad although you could tell they need more staff.
Andrea was super helpful making things run smoothly.
The 20% military discount is excellent!
Jose Mendez
So far every Red Robin location has been great!. Unfortunately the Albany location is not one of them. We were seated and no one came to our table for 20 min (They were not busy at all). The floors were sticky\nasty. You can tell they have not been cleaned in years. Costumer services was below what I'm accustomed to at a Red Robin. Please change leadership to someone who cares. You can tell they don't as the building was filthy.
Azure Quartz
The tasty food took its time to get to us, yet it was still warm and delicious. The waitress made an honest mistake on forgetting a couple extra items of ours, and had used her notepad to correct herself and make sure she did it right this time, so I'd say it was good service aswell.
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