Pamela Verney
Food is OK, nothing to call home about. They forgot my spring rolls, so I had to go back through the drive through as the dining room is not open to the public. I had to wait, which was inconvenient. The customer service was good, the young man taking my payment at the window was very nice although the lady taking my order through the speaker acted like she hated her job, which I get I mean I wouldn’t be happy either but it surely doesn’t help me want to come back hearing you sound bored out of your mind and you’d rather be elsewhere.
Tiffany Hart
Servers not friendly completely messed up my order gave me onions when I asked them not to because I am allergic. Packaged food bad so my plate got crushed under the weight of the heavier items. I will not be returning ever again
Teee
They got my whole order wrong I asked for chicken and shrimp no mushrooms extra broccoli… when I opened the plate it was piled with mushrooms hardly no broccoli and no chicken or vegetables besides broccoli what so ever🤨🤨 so I called there and told the girl on the phone that I was allergic to mushrooms… she gone say they prolly heard wrong and say they can’t do anything without the plate….
Kena Taylor
The food was horrible. No seasoning … no salt, no pepper, no nothing. Then they give you sauces to pour over the food for flavor. The cheapest meats are used as well. The steak was dry as cardboard. I tried to eat the veggies and low mein but it just taste like oil. I just threw it all away.
Vicky Hoebeke
I have eaten there so many times but never was this bad! Went in @1:41pm, for take out. EVERYTHING I purchased tastes or smells like old oil, think rolls were dropped back in oil with my shrimp, both were reheated. Not usual in the past but 3 take out meals at almost $40 is sad.Maybe because this is the first time instead of dining in, I bought take out 🤔😞
S Henderson
Based on favorable recommendation of friends, I decided to pick up here for first time in years.
I ordered fish; however, upon arriving home, I found out I was given chicken. I called and spoke with an employee who advised me to come back following day (as I wasn’t up to driving back to restaurant). She took my name. Upon returning the following day, I was advised that order could not be replaced because I didn’t bring plate with chicken. HUH ?? I would DEFINITELY have recalled if person I spoke with had told me to return chicken plate. She did not.
When I asked employee for name of manager, she stated there was no manager on
duty (at 4pm on Tuesday). When I asked for manager’s name, she stated ‘we can’t give out names’. HUH??
No worries. Lesson learned. I won’t be back.
I’ve come to expect poor Customer Service (everywhere except Chick Fil A). This was par for the course.
KNOWLEDGE
It's not always right when you take other people's opinion on anything. Going off of good views and words, my first visit was a disappointment. The meat (steak) was burnt and dry as heck, while the rice had a burnt & scorched taste as well. I had no plan to return the plate back, so I simply trashed it. 1st and last visit....
Tina Pfannkuch
Today was my first time getting food from here and I will never be back. I of course went through the drive threw cuz of the corona. I get back to work and there was a black hair on the chicken egg roll. I tried calling them 4 times and no one ever answered. So I tried to resolve the issue.
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