IYAAYAS
Fast, easy, affordable, delicious. They keep cutting my thin crust in squares when I clearly request pie cut via the app. I called a couple days ago to remind them to use the pie cut and was told, "As long as it's selected in the app, it'll come pie cut." I explained past experiences and finally got it pie cut.
I ordered via the app today without calling, made sure it was selected on pie. It came back square cut. I'll be calling every single time I order from here on out.
Viola Thompson
I ordered pizza and it was so burned, there was black crust dropping off it. I called and spoke to the manager who said they have never burned a pizza. I drove 30 minutes back to the store to return the pizza only to speak to a defensive, rude manager. When I explained that the pizza is obviously burned to the point where there was black crusts in the box, she explained that is how it should be. Obviously her standards of an edible pizza and mine are not aligned, I will never be going back.
Jeff Lawson
Not a huge fan of Domino's in general. The pizza tastes like cardboard and is burnt. I asked for the pizza to be lightly baked and it came out charred. I think the reason why it is so popular is price, it is not taste or quality.
Djaka Sano
Ordered chicken Alfredo had to spit it out once I noticed there was bacon in my pasta and I have a severe bacon allergy. Called to maybe get store credit for a future order but was met on the other line by a discharge monkey of an employee who argued that there wasn’t any bacon in my food when AS YOU CAN SEE it’s right there. Not only do I smell bacon but I also smell a lawsuit. If I could put zero stars I would. Also was told they’d switch out my pasta but no one seems to be answering the line.
Travis Dieffenbach
Got their new cheese dip, the container o received it in was 1/4 full.
Nothing makes it look more empty than that. Not to mention for the little portion you get costs $10+ wouldn't recommend. I feel like I got conned.
Linda-Rose Smuckler Sternfeld
Food was fresh, hot and delicious. Ordered 4 individual med. sized pizzas. People working here were terrific and helpful!
JR
I live in the UAlbany area on the border of Guilderland and Albany which leaves me with two Domino’s locations to choose from, 1533 Central Ave and 267 New Scotland Ave. I’ve ordered from both locations on multiple occasions and but more frequently from the Central Ave location because I’ve had nothing but TERRIBLE experiences at the New Scotland Ave location! At 1533 Central Ave the employees are always friendly, the service is always fast (including delivery) and the food is always fresh & hot (including delivery). I highly recommend this location if you live in the Colonie/Guilderland NY area, oh and I forgot to mention that on the VERY RARE occasion that an item on your order isn’t made properly they are more than willing to make good on it and I’ve even seen it where they’ve given a free or highly discounted item on your next order! Enjoy!
*** Oh, by the way people…. These employees work hard to make sure every order is Hot & Fresh for your families so please show your gratitude and leave them a tip and a compliment even if your picking up in store, because it shows you care and besides, it’s the right thing to do!!!*** ✌🏼🤙🏼
Jennifer Goussous
I have ordered from Domino's for YEARS and have NEVER had a problem.....until now! The Domino's located on Central Avenue have the RUDEST and fully ill informed employees I have EVER encountered and I am UNBELIEVABLY disappointed with not only their service but the ENTIRE business!!! It is amazing how 1 interaction can negate 3 decades of ordering! Because of this particular situation I will no longer call Domino's and I will also MAKE SURE no one I associate with will either EVER AGAIN! It is a shame how just 1 employee can RUIN a lifetime of service!!! #dominosservicesucks. #dominos
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