Brian Duffy
This bank is the worst. I can't close my checking account because of an internal transfer. Transfers between Trustco Accounts require 24-72 hours to settle.
The people working are unable to do anything, and hand-write notes on scrap paper for a mysterious manager to do "later". I'm still waiting... 6 weeks later. Now I need to take a half day off on a day when their backwards processes aren't running.
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