City Hall Cafe

This is not a review about the beautiful architecture of the building, this is an honest review of the STAFF working in specifically office 202. JELANI was immediately RUDE to me, I was coming to get a residence parking pass as I just moved to the area and it is only 2hr parking M-F without this pass. Ie. YOU WILL BE TICKETED WITHOUT ONE. JELANI told me that I needed more than one document to prove residency even though the application explicitly said "JUST ONE" He was thrilled to use the iota of authority that he has to send me away. I got the extra document and came right back. again, i need this pass. I was thankful to get the lady this time. I did not catch her name. BUT OMG. 10,000x WORSE. She spoke to me like a child, she would not let me speak - simply kept shushing me "Bear with me now" "Be patient with me now" as she LITERALLY REPEATED HERSELF OVER and OVER saying the same unhelpful things. The lease I brought had my maiden name and OF COURSE SHE MADE THIS A HUGE PROBLEM. EITHER WAY I LEFT WITHOUT A PARKING PASS AND I WANTED TO BURN THE BUILDING TO THE GROUND BY THE TIME I LEFT! Take a xanax before you go, YOU WILL NEED IT!!!!!