Sonic Drive-in

I have been seeing the commercial for the double grilled cheeseburger that they just added to the menu, so I was hype to try it after my long shift of being a server. I ordered it with no mustard because I don’t eat mustard. Anyways, I didn’t bother to check it because the mentioned they were short staffed and so I was trying to get out of there as soon as I could. I got home, hype to try my burger and it was SO BURNT & COVERED in mustard. I was exhausted after my shift so I didn’t have enough energy to drive back to complain about it so I just left it alone. The reason I didn’t rate lower though is because the staff was still friendly, I also ordered tater tots & onion rings that were delicious & got a huge Route 66 coke that was to die for. My husband said the tots were ‘too burnt’ for him but I thought they were pretty good. I ate the onion rings in the car ride home cause I was hungry so I don’t have a picture but they were good. I understand being short staffed, having a history of restaurant business myself, however, I still don’t understand how hard it is to read a ticket and make out the correct food.

Visiting with 2 for dessert and it was a decent experience. We ordered 2 shakes and waited about 15-20 minutes before pressing the "Big Red Button" asking for an eta - I wasn't in a rush just wondering when my food would arrive. A young black lady came out and was mildly cordial but didn't present a smile. I felt like tipping to cheer her up but I accidentally paid with card. I think all drive through and takeout is suffering this since the worker shortage is still persisting and us Americans want more to go. I'll go here again but with some more patience. As for the shakes my mother got a basic sundae and myself a cheesecake shake. The cheese was too aged and I didn't finish it because it tasted almost rotten. The lasting hope was the whipped cream but that didn't last long. I would not recommend the cheesecake shake to anyone otherwise enjoy!🙂👍

Worthless, like the rest of the businesses in America. Just spent $21 I had to ask for whipped cream and toppings on a Sonic blast because they couldn't be bothered to make it properly and boy were they angry when I simply asked for what I ordered. Oh and of course they were completely out of tater tots so I had to get their gross fries. Just opened my burger. Cold as can be an made the completely wrong way. I ordered a corn dog and what do you know they forgot to give it to me. Oh, and I was the only person there and this incompetence took almost 30 minutes. Whatever minimum wage is it is far far to high. Absolutely worthless only good thing is my dog got a $21 burger. Update: I contacted Sonic through the link and as expected no response. Typical corporate America. I gave you a chance and you can't even respond. You have lost my business for good.

This location had us sit in the drive through for 40 mins because the sit down area was closed due to staffing shortages. The one star is because after getting our order wrong they ignored when we pulled up to ask for it to be fixed. And all of this would bother me a little less we’re it not for the prices being shot through the roof. If I am paying 10 dollars for a cup of ice cream, it needs to be served as advertised. They need to get it together.

I feel for the workers here because I get the feeling they are probably severely understaffed. Anytime I order the orders take anywhere between 30-45 minutes. The workers are almost always in a rush with bad attitudes.. Anytime I get a shake its almost always half melted. Whoever the owner is, do better.

Use the drive through rather than parking in a stall. My stall order has been forgotten 4 times in the last 2 years, and I don't go often. Each time, I've had to go through the drive through, after 20+ minutes of waiting, and remind the staff that I'm still waiting for my paid order to get the food I ordered from the stall.

1 star because it was necessary to write this review. Burger ordered was a double-received a single. Ordered a Large Oreo Cheescake Mastershake-received one that looked melted..Mastershakes should be thick! They attempted to correct mistakes made, but gave a medium (remember I ordered large) replacement shake that was also thin & runny. I surrender! I give up! Whatever is happening in there needs correction. Dissatisfied & not going back!